At Vacation Storebuilder, we stress the importance of privacy and are committed to earning your trust by adopting high standards for the protection of your personal information.
This policy applies to
our website(s) and outlines the type of personal information we collect
and receive, the circumstances in which we collect or receive personal
information, the policies and procedures we have established outlining
its use and storage, and for sharing certain types of personal
information in certain limited circumstances, the procedures you should
follow if you have any questions or requests in respect of your personal
information or our policies and procedures and the person to whom such
questions or requests should be directed, and the means by which to
communicate with that person.
We do not control and are not
responsible for the policies or actions of third parties linked from
this site and you should check directly with them since their policies
and terms will govern how they handle and treat personal information.
this policy, "personal information" or "personally identifiable
information" means information about you that is unique and would
actually or potentially identify you as an individual, like your name,
address, email address or phone number, and that is not otherwise
publicly available and is not part of your work identification and
includes information you provide to us when you use our website to make
or modify a reservation, establish a profile, communicate personal
preferences, participate in, respond to or take advantage of special
offers, or which you otherwise provide to us in the course of using our
website. Aggregate information or statistics, even if compiled or
derived from your personal information and then aggregated and mingled
with information of others, is not personal information since it does
not identify you or any specific personally identifiable information
about you. We use aggregate or statistical information to better serve
our guests and customers generally, to enhance the performance of our
website and to generally improve how we do business.
provide you with opportunities to "unsubscribe" and to correct or update
your personal information and describe these opportunities below, but
you are responsible for ensuring the information you provide to us and
that we maintain is complete, accurate and up to date. We cannot and
will not be liable to you or any other party if, for any reason, you do
not provide us with complete, accurate and current information or you
fail to update such information in a timely manner.
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION USING OUR WEBSITE
1. By making a reservation or by using the website.
2. By communicating with us regarding service delivery including any profiles, preferences or special requests you may make.
3. By participating in a marketing initiative, survey or responding to special offers we may send you from time to time.
4. By registering, participating in sweepstakes, contests or otherwise entering information on or through our website.
5. By using web technologies such as cookies.
we will outline the type of information normally collected in each of
these circumstances, the reasons for doing so, how we intend to use it
and store it.
MAKING A RESERVATION/COMPLETING FORMS
making a reservation or using forms on the website it is necessary to
have information in order to identify you, contact you and to process
your purchase and requests. This usually includes your name, address,
phone number, email address, credit card number and expiration date, and
language preference. It may also include, if you choose to share that
information with us, your preferences regarding services we may offer,
such as type of room, type of bed, and the like. From time to time, we
also offer special discount offers (for example, to seniors or for
children) and we may require birth dates or other qualifying information
to assess your eligibility and process your reservation or
participation correctly. If you elect to participate or take advantage
of a promotion, package or other service that involves third parties,
your personal information will be shared with that third party to the
extent necessary to participate, enroll, contact or otherwise provide
you with the service and process your purchase or request.
We may use
the information you provide to send you offers and information about
the resort's and/or hotel's services and those of select third parties.
Except as we have described in this policy, your personal information
will not be given to these third parties.
WE OFFER YOU THE ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION OF TIME SENSITIVE OFFERS
sign up for this service we require you to provide us with your email
address, first name, last name, and zip code. You may unsubscribe at any
time using the link provided on every offer we send you. Of course, if
you change your mind, you may subscribe again at any time in the future.
BY VISITING OUR WEBSITE
website does not collect personally identifiable information from you
or your computer when you simply visit (e.g., browse) and unless you
actually provide us with personally identifiable information, we will
not know or collect your name, your email address or any other
personally identifiable information about you. When you request or visit
a page on our website, we do log certain communications, technical and
operational information and aggregate it with other similar information
in order to make our website function correctly, do capacity and other
technical planning and generally make our website function properly and
improve it where we can. We also automatically track and collect your IP
address, domain server, the type of computer and type of web browser.
We use this information to better understand how visitors use our
website and how we can better tailor our website, its contents and
functionality to meet your needs.
More detail about the personal
information we collect and the collection of information through web
technologies such as "cookies," is described below.
Sweepstakes and Contests
occasion, we conduct sweepstakes and contests that offer the
opportunity to win prizes. Each sweepstakes has its own terms and
conditions. Some sweepstakes require you to choose to enter and for
others you will be entered automatically if certain elements described
in the sweepstakes terms and conditions are met. As part of entering a
sweepstakes, certain personally identifiable information such as name
and email address may be required.
Contacting Us by Email with Questions or Comments
you send us an email from our site, we may retain information such as
the content, your email address, our response, and the text of any
follow-up questions you may have. We may use this information, for
example, to measure how effectively we address customer concerns online,
to personalize your experience, and to continuously improve our service
Electronic Postcards and Forwarding to Friends
time to time our website may offer a feature that allows you to send an
electronic postcard or otherwise share a message with a friend. If you
choose to do so, we will ask you for your name and email address, and
the recipient's name and email address, along with the text of any
message you choose to include.
Collection of Information Through Web Technologies
may automatically track and collect your IP address, domain server, the
type of computer and type of web browser you are using and use
"cookies" to (i) customize content specific to your interests, (ii)
ensure that you do not see the same advertisement repeatedly, and (iii)
store your password so you do not have to re-enter it each time you use
What are Cookies?
"Cookies" are pieces of electronic
information (specifically, a string of text) that your browser and your
operating system store on your hard drive for record-keeping purposes.
Cookies can store a user's ID and password, personalize home pages,
identify which parts of a site have been visited or keep track of
previous selections or purchases.
offer on the site. We want you to be able to find the information and
offers that interest you, as quickly and easily as possible. The use of
cookie technology helps us to achieve that objective.
* We issue and
visitors most. In doing so, we can determine areas of the site that are
most popular and those that are not. Many improvements and updates to
the site are based on such data as total number of visitors and pages
* This information is most easily tracked with cookies.
Visitors to the site who accept cookies may be presented with targeted
messages, offers and ads on the site and via email that we believe would
be of value, based on observed preferences.
* If you have registered
on the site and accept cookies, we can tailor your use to your personal
preferences, and it is easier and faster to take advantage of the
* If you have submitted your email address, you may
receive targeted messages we believe you will find of value. Remember,
you may request to be removed from your email subscription lists.
* Cookies can enhance the user's visit.
can choose whether to accept or deny cookies; your browser on your
computer is often initially set to accept cookies. However, you can
choose to deny cookies and continue browsing the site. Keep in mind that
your choice to accept or deny a cookie is different from your choice to
accept/deny email messages.
may conduct online surveys to better understand the effectiveness of our
website. Your participation in these surveys is voluntary. Information
collected by us when you participate in a survey may include name,
street address and email address.
WHY WE COLLECT PERSONAL INFORMATION
To establish, maintain and honor our relationship with you and to
provide you with our services and those of our third party suppliers and
2. To understand and better attempt to fulfill your needs and preferences in providing services from us.
To develop, enhance, market or provide products and services or offers
we believe, based on the information you provide us, you may be
interested in receiving.
4. To manage and develop our business and operations and help us improve our services for you.
5. To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION
Personal information may be shared internally, with corporate offices
or sister companies or participating resorts/hotels/vacation homes so
that they may provide the services you have reserved.
information may be shared with a person who, in the reasonable judgment
of the company, is acting on your behalf of or as your agent - for
example, a resort, hotel, vacation, activity service provider, travel
agent, secretary or corporate travel department, making a reservation
3. Personal information may be shared with a third party
involved in processing transactions you request and supplying you with
4. Personal information may be shared with a third party to
perform functions, process transactions or provide goods or services to
you, such as reservations handling, data processing or storage, surveys
or research, to evaluate a customer's credit worthiness or in order to
collect a customer's account.
5. From time to time we may partner
with other companies to provide co-sponsored or co-branded promotions,
products and services and may share your information with our
co-sponsor. For example, we may co-sponsor some sweepstakes or contests
on our site with other companies or we may provide prizes for
sweepstakes and contests sponsored by other companies. If you enter one
of these sweepstakes or contests, we may share your information with our
co-sponsor or the third party sponsor.
6. We rely on service
providers to help us deliver products and services in connection with
our website offerings including airline and rental car packages,
communicating news and delivering promotional materials via email and
direct mail, processing credit card transactions, and administering
sweepstakes and surveys.
7. In the event that Vibes Interactive, or
part of the company merges with or is acquired by another legal entity,
the personal information collected by Vibes Interactive may be
transferred to that other legal entity as an asset.
information may be shared with a public authority or official or those
acting under government or judicial authority to protect the assets and
operations of the hotel or if, in the reasonable judgment of the hotel,
it appears that there may be danger to life, property or public safety
which could be avoided or minimized by disclosure of the information, or
which disclosure is required by law or regulation.
We will not collect, use or disclose your personal information for any
other purpose than those identified above, except with your consent.
2. We will safeguard your personal information from disclosure other than as identified above or with your consent.
We will take steps to protect the confidentiality of your personal
information when dealing with third parties, consistent with our policy
and the laws and regulations that apply.
4. We will strive to keep
your personal information accurate and up to date and we will provide
you with reasonable opportunities to access, correct and update your
You are always free to refuse to provide
personal information to us, recognizing that in some cases this may
limit or make it impossible for us to agree to provide you with the
services or goods you may request.
You may also withdraw your
consent with respect to the use of your personal information for
marketing purposes at any time, subject to legal or contractual
restrictions and reasonable notice, when you access or visit our website
or by separately emailing us utilizing the contact information provided
on this site using "Unsubscribe" as the subject line, and providing us
sufficient personal identifiers so we can act effectively on your
If you have questions or concerns about our privacy
practices or how we collect, handle or use your personal information,
please contact us via the contact information provided on this site.
website so that you will know what types of information we gather and
the categories of third parties with whom we may share the information.
- CALL TOLL FREE 1-866-469-8222